I received a damaged tumbler...it's lid is lose and it leaks.
Hello there,
We’re truly sorry to hear that your Quencher H2.0 FlowState™ Tumbler (40 OZ, Cream) arrived damaged and with a faulty lid. That’s certainly not the experience we want for our customers.
We take product quality seriously, and we would be happy to arrange a replacement or offer a suitable resolution. Please reach out to us at info@homelux.com.pk or call/WhatsApp us at 0336 0928084 so we can resolve this for you promptly.
Thank you for bringing this to our attention — we appreciate your patience and understanding.
— Team HomeLux
I purchased arshia cooker 28cm n it is beyond my expectations. I am extremely happy by ur services as I am ur old customer so definitely will buy again n again.
The bottle is sub-standard quality. I ordered textured bottles but the item recieved is dotted one which does not exist on the inventory.
NOT RECOMMENDED. See the picture yourselves.
Hello,
Thank you for bringing this to our attention. We’re sorry to hear about your concern regarding the 1000ml Clip Glass Bottle. As discussed over the call, we’ve offered a replacement to resolve the issue and ensure your satisfaction.
We always strive to deliver exactly what’s shown on our website, and we’re committed to making things right whenever there’s a discrepancy.
If you have any further concerns, feel free to reach out to us at info@homelux.com.pk or 0336 0928084.
— Team HomeLux
it was the wrong colpur
Hello there,
We apologize for any inconvenience caused by receiving the wrong color for your Stanley Straw Cover - Flower. Our team is committed to providing the best service possible and we would be happy to assist you with a return or exchange for the correct color. Please reach out to us at info@homelux.com.pk/03360928084 and we will make sure to resolve this issue for you. Thank you for bringing this to our attention.
Nothing has been provided to assemble the item. No instructions and no fixtures. For such a high cost it is very poor service
Satisfied with the product. Awesome Product and best colour. Worth recommending.
I recently bought this iron stand, and when I received it, the color was yellow, not like grey in the pictures, and the quality is also not very good. I contacted them for a return or replacement with the color shown in the pictures, but they refused to do it. Very bad customer service; would not recommend anyone to buy anything from their website.
The Corelle dinner plates are beautiful. The size is generous and weighs next to nothing. I’m enjoying using them.
I am highly satisfied by ur products, and customer services ❤️
The drying mat is awesome. It’s design is so cool. I BBC am extremely satisfied by ur all products. Ur customer services are also v satisfactory. Thank you homelux 🥰
Ok