Hello there,
We’re truly sorry to hear that your Quencher H2.0 FlowState™ Tumbler (40 OZ, Cream) arrived damaged and with a faulty lid. That’s certainly not the experience we want for our customers.
We take product quality seriously, and we would be happy to arrange a replacement or offer a suitable resolution. Please reach out to us at info@homelux.com.pk or call/WhatsApp us at 0336 0928084 so we can resolve this for you promptly.
Thank you for bringing this to our attention — we appreciate your patience and understanding.
— Team HomeLux